Our results are Guaranteed!
We help both automotive and non-automotive companies improve their Sales and Service Operations at the retail level to expand Sales in each department. We focus on reducing employee turnover by helping each business create a work environment for employees that promotes an improved customer experience (CX).
Over the last 25+ years, we continue to improve our process analysis tools. These tools include Fixed Operations Predicted KPIs that identify areas of opportunity for measurable improvement within 10 to 12 weeks. Our client companies include Southeast Toyota Distributors LLC, Toyota Motor North America, Inc. and Maritz, Inc.
We also provide:
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The first meeting is to understand the Client's concerns, needs and desired outcome.
The second meeting is to meet the Client's Team to discuss the current situation and identify elements needed to achieve desired outcome.
The final meeting is to present the Client with a clearly defined solution path using available resources and staffing.
Follow up is conducted at predetermined intervals to assist the Client with solution planning and implementation.
The cost for each consultation is determined by the individual Client's needs and the complexity of their current situation. All situations are unique as are the recommended solutions.
Based on the Client's concern, available assets and information provided, changes to improve performance can usually be identified within five business days.
As solutions are developed, every effort is made to utilize the Client's currently available head-count and other physical resources.
Generally, there are four or five predetermined follow up visits to assist the Client's staff with actions and tasks needed to implement the solution. The follow up visits are included in the Statement of Work and Consultation fee.
Schedule a complimentary analysis now
1
April 2024
High turnover rates can decrease productivity, and harm your bottom line...
Berlie Consulting, P.O. Box 5543, Newport Beach, California 92662 USA
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